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Terms & Conditions
Payment Terms for a Electrasite Website Design Transferring Domains or Hosting Collection of Personal Information by Electrasite Electrasite Online Security The use of cookies on Electrasite Search Engine Optimisation and Marketing Supply of Materials to Electrasite Consequential Loss Approval of Work Offers and Proposals Warranty by Client as to Ownership of Intellectual Property Rights Website Updates and Maintenance Errors (both technical and typographical) attributable to Electrasite will be corrected free of charge, Electrasite will not charge a fee for correction of errors for which Electrasite is not responsible, including, but not limited to malicious modification of the Website by a third party and typographical errors contained in materials provided to Electrasite by the Client. Laws Affecting Electronic Commerce Warrant and Maintenance The contract between ourselves the Company and the Customer shall be governed by and construed in accordance with English Law.
A non refundable deposit of 50% of the total fee payable under these terms and conditions is due immediately upon the starting of any project. The remaining 50% shall become due when the work is completed to the satisfaction of the client. Electrasite reserves the right not to begin the work until the said deposit has been paid in full. The fee quoted in the contract does not include the cost of domain registration, hosting set up fee or hosting unless otherwise stated in the invoice.
Please note that before transferring a domain or hosting to/from Electrasite the hosting fee agreed or transfer fee of £25.00 must be paid (per domain) unless otherwise agreed. Please make all cheques payable to Electrasite and enclose a cover letter confirming the domain you wish to register, transfer or host. If your site is taken offline due to non-paymen
t of a hosting or domain renewal invoice then a fee of £100 could be included to re-launch the website(s).
When ordering products or services on the Electrasite website, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Please note that any area of Electrasite that requires you to reveal financially sensitive information (ie, your Credit Card number) to continue with an activity such as an online purchase is located on a Secure Server(s)
Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalized service. You can set your browser to refuse cookies, or to warn you before accepting them. At Electrasite we use cookies, but most parts of our site can be accessed even if your cookies are turned off. But you may find there are parts of the site which you cannot access if your cookies are turned off.
Electrasite does not guarantee listings on Search Engines and the Client accepts that it is Search Engines and not Electrasite who determine whom they list and whom they will not. The Client further understands there is no guaranteed placement or rank on the Search Engines and that a new website can take up to 6 months to appear on SERP (Search Engine Result Pages). Electrasite does not control Search Engine algorithms and huge shifts can appear daily, weekly and even hourly.
The Client is to supply all materials and information required for Electrasite to complete the work in accordance with the agreed specification. Such materials may include, but are not limited to, photographs, written-copy, logos and other printed materials. Where the Client's failure to supply such materials leads to a delay in completion of the work, Electrasite has the right to extend previously agreed deadlines for the completion of the work by a reasonable amount. Where the Client's failure to supply materials prevents progress on the work for more than 21 days, Electrasite has the right to invoice the Client for any part or parts of the work already completed.
Under no circumstances will Electrasite be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of its software. The Client should ensure that data on their site is regularly backed up and that a contingency plan is in place to minimize possible losses as a result of software failure. If a maintenance contract is in place Electrasite will backup all of your sites data on an agreed basis.
On completion of the Work, the Client will be notified and have the opportunity to review it. The Client should notify Electrasite, in writing, of any unsatisfactory points within 7 days of receipt of such notification. Any of the Work which has not been reported in writing to Electrasite as unsatisfactory within the 7 day review period will be deemed to have been approved.
Offers and proposals made by Electrasite to potential clients should be treated as trade secrets and remain the property of Electrasite. Such offers and proposals or the information contained within them must not be passed to third parties or publicly disseminated without prior written authorization from Electrasite. This includes, but is not limited to, technical features, functionality, aspects of the design and pricing information.
The Client will obtain all the necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks or any other material it supplies to Electrasite for inclusion on the Website. The conclusion of a contract between Electrasite and the Client shall be regarded as a guarantee by the Client to Electrasite that all such permissions and authorities have been obtained and that the inclusion of such material on the Website would not constitute a criminal offence or civil delict. By agreeing to these terms and conditions, the Client removes the legal responsibility of Electrasite and indemnifies the same from any claims or legal actions however related to the content of the Client's site.
Unless a maintenance contract is in place Electrasite takes no responsibility for the functionality or maintenance of the Website after the work has been completed. Errors (both technical and typographical) attributable to Electrasite will not be corrected free of charge, Electrasite reserves the right to charge a reasonable fee for correction of errors for which Electrasite is not responsible, including, but not limited to malicious modification of the Website by a third party and typographical errors contained in materials provided to Electrasite by the Client. If a maintenance contract is in place Electrasite will ensure that your site remains error free as at the completion of your site.
From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Electrasite and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.
Electrasite does not warrant that the functions contained in these web pages or the Internet website will meet the client's requirements or that the operation of the web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the web pages and website is with client. Electrasite will however make every attempt to ensure that the client is happy with the website and its functionality. Electrasite offers a maintenance contract service which includes restoring our clients sites to their full working order, as at the agreed completion of the site should the functionality of the site be compromised. Clients will be able to access all of their sites files at any point from completion should they wish to do so for a period of two years from completion. In no event will Electrasite be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website even if Electrasite has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.